Video coverage of the people, tools, and ideas shaping insurance.
A street-interview snapshot of how young Australians actually think about travel insurance — the risk they're willing to shrug off, and the "it won't happen to me" logic behind skipping cover altogether.
Are traditional client acquisition strategies becoming obsolete? In this episode, we sit down with two young Asians in Sydney — an international student from China and a local Australian-born Korean — to look at the future of insurance broking in Australia. Their insights expose a trust gap that traditional firms may be overlooking given the shifting demographics in Australia. How does cultural alignment, language, and shared identity dictate where the next generation of high-value clients takes their business? Could your current customer retention strategy be failing them?
What better way to learn the insurtech startup ecosystem than to jump straight into it? This one's a genuine mismatch on paper — a competition built for late-stage, market-ready solutions, entered with a product built solo over two weekends. A real learning experience, and there's plenty more iterating to come. Mostly, though, this is a thank-you to the small handful of exceptionally kind people backing this particular experiment — nothing good gets built by one person alone, and encouragement turns out to be load-bearing. Onward.
Cyber insurance is supposed to be a safety net. So why do 14% of businesses that file a claim get denied? We break down the real numbers behind cyber insurance adoption, why confusion sometimes beats cost as the #1 reason businesses skip coverage, and what the actual data reveals about who trusts this product — and who doesn't.
Nearly a third of Australian small businesses are migrant-owned, yet professional indemnity underwriting hasn't caught up. A look at how communication, cultural intelligence, and better risk engagement, not lower standards, could close the gap.