← Back to latest issue
the cc:over · Video Insights

Video Insights

Video coverage of the people, tools, and ideas shaping insurance.

Insurance Broking13 September 2026

Will Cultural Blindness Threaten Your Insurance Brokerage's Future?

Are traditional client acquisition strategies becoming obsolete? In this episode, we sit down with two young Asians in Sydney — an international student from China and a local Australian-born Korean — to look at the future of insurance broking in Australia. Their insights expose a trust gap that traditional firms may be overlooking given the shifting demographics in Australia. How does cultural alignment, language, and shared identity dictate where the next generation of high-value clients takes their business? Could your current customer retention strategy be failing them?

Insurtech5 September 2026

entering an insurtech startup competition, with zero founder experience.

What better way to learn the insurtech startup ecosystem than to jump straight into it? This one's a genuine mismatch on paper — a competition built for late-stage, market-ready solutions, entered with a product built solo over two weekends. A real learning experience, and there's plenty more iterating to come. Mostly, though, this is a thank-you to the small handful of exceptionally kind people backing this particular experiment — nothing good gets built by one person alone, and encouragement turns out to be load-bearing. Onward.

Cyber Insurance14 August 2026

Cyber Insurance Explained: Is it a Scam? Stricter Rules, Lower Trust, The Narrative Behind The Data

Cyber insurance is supposed to be a safety net. So why do 14% of businesses that file a claim get denied? We break down the real numbers behind cyber insurance adoption, why confusion sometimes beats cost as the #1 reason businesses skip coverage, and what the actual data reveals about who trusts this product — and who doesn't.

Cultural Accessibility6 August 2026

Is Professional Indemnity Actually Accessible to Everyone?

Nearly a third of Australian small businesses are migrant-owned, yet professional indemnity underwriting hasn't caught up. A look at how communication, cultural intelligence, and better risk engagement, not lower standards, could close the gap.